Performance Management Improvement in Financing Companies (Case Study of The Commercial Business Division Of Pt. Xyz)
DOI:
https://doi.org/10.59141/jrssem.v5i2.1088Keywords:
Human Capital, Employee, Commercial Business, Performance ManagementAbstract
Financial industries is one of the many economic sector which have huge contribution to a country’s GDP (Gross Domestic Products). Financing companies is one of its contributors, hence it needs top performance in order to secure its postion in national benefactors. This study revolves on performance management inside a division in one of Indonesia’s top financing company. The performance management itself relies on several indicators includinh: leadership, environment, motivation, engagment, and satisfaction. Thus, this study aims to explain which indicators affect the employee’s performance the most. This study used data gathered from 90 people inside Commercial Business division, the data collection itself is done by using Google forms and the analysis itself is conducted through SEM-PLS method. The results of this study confirms of how each aforementioned indicators affects employee’s performance. Moreover, work motivation became the only indicator that have slightest impact on employee’s performance inside Commercial Business division.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Moch Wahyu Ksatria Budi, Nimmi Zulbainarni, Arry Ekananta

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.










