The Influence of Motivation, Work Discipline, and Work Environment on Job Satisfaction of Employees at the Port Authority and Harbor Office (KSOP) Class I, Balikpapan City

Abstract

This study was conducted to examine the influence of motivation, work discipline, and work environment on employee job satisfaction at the Port Authority and Harbor Office (KSOP) Class I, Balikpapan City. The study employs a quantitative approach with a survey method. Data were collected by distributing questionnaires to all employees serving as research respondents, using a non-probability sampling technique with a purposive sampling method. The sample size for this study was 100 employees. Data analysis was conducted using the Partial Least Squares (PLS) method with the assistance of SmartPLS software. The results indicate that motivation has a positive and significant influence on employee job satisfaction. Work discipline was also found to have a positive and significant influence on employee job satisfaction. Furthermore, the work environment demonstrated a positive and significant influence on employee job satisfaction. These results suggest that enhanced motivation, consistent implementation of work discipline, and the creation of a conducive work environment are capable of increasing employee job satisfaction at the KSOP Class I, Balikpapan City. The findings of this study emphasize that, partially, all three independent variables have a positive and significant effect on job satisfaction, with motivation making the greatest contribution, followed by work discipline and work environment. Consequently, optimal management of these three aspects is key to enhancing employee job satisfaction within the KSOP Class I Balikpapan City organizational environment.