The analysis of Organizational Communication Climate at the One Door Integrated Service and Investment Department (DPM-PTSP) City of Makassar

Authors

  • Muh Ramlan Febriansyah Faculty of Social and Political Sciences, Hasanuddin University
  • A. Alimuddin Unde Faculty of Social and Political Sciences, Hasanuddin University
  • Arianto Arianto Faculty of Social and Political Sciences, Hasanuddin University

DOI:

https://doi.org/10.59141/jrssem.v1i7.108

Keywords:

organizational; communication climate; public service.

Abstract

This study aims to determine the organizational communication climate at the Office of Investment and One Stop Services (DPM-PTSP) Makassar City. This study involved 40 employees who performed public services for the last 3 months at the Makassar City Investment and One Stop Integrated Service (DPM-PTSP) office. This study uses a quantitative approach with data collection techniques using a questionnaire made using a Likerts scale. Data were analyzed using SPSS and MS Excel. The results showed that the organizational communication climate showed results with an average value of 112 which indicated the organizational communication climate at the Makassar City DPM-PTSP office was categorized as Good Enough.

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Published

2022-02-20

How to Cite

Febriansyah, M. R., Unde, A. A. ., & Arianto, A. (2022). The analysis of Organizational Communication Climate at the One Door Integrated Service and Investment Department (DPM-PTSP) City of Makassar. Journal Research of Social Science, Economics, and Management, 1(7), 818–830. https://doi.org/10.59141/jrssem.v1i7.108

Issue

Vol. 1 No. 7 (2022): Journal Research of Social Science, Economics, and Management

Section

Articles

License

Copyright (c) 2022 Muh Ramlan Febriansyah, A. Alimuddin Unde, Arianto Arianto

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