Journal Research of Social Science, Economics, and Management
Journal Title: Journal of Research of Social Science, Economics, and Management E-ISSN : 2807-6311 P-ISSN : 2807-6494 DOI : 10.36418 Frequency : Monthly Indexing and Abstracting : Google Scholar, Dimensions - Road - Crossref - Garuda -- Scilit- Ebsco Publication Guidelines : COPE Guidelines Publisher : Publikasi Indonesia 1st Issues of Publication: 2021 Journal of Research of Social Science, Economics, and Management is an international interdisciplinary publication of original research and writing on social science, economic and management. This journal is can be accessed openly. Journal Research of Social Science, Economics, and Management provides a means for ongoing discussion of relevant issues that fall within the focus and scope of the journal that can be empirically examined. This journal publishing innovative theory-driven research papers in the selected areas of social sciences i.e., management and economics. Journal has become a member of Crossref (Prefix: 10.46799) with Online ISSN 2807-6311 and Print ISSN 2807-6494. Beginning with issue 1 of volume 1 (2021), this journal will be published monthly journal (12 issues/year) by Publikasi Indonesia.
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Improvements to the Operational Administration System at PT Widya Herbal Indonesia
Operational administration is a crucial function in supporting the smooth management of documents and work processes, thus directly impacting work efficiency. This study aims to analyze the causes of the suboptimal operational administration system at PT Widya Herbal Indonesia. This research was conducted as part of an internship at PT Widya Herbal Indonesia, where the author was involved in operational administration activities such as document management, data recording, and archiving of company documents. The study employed a qualitative descriptive approach using secondary data obtained from the company from February to April 2025, which was analyzed descriptively using SPSS. Furthermore, a fishbone diagram (cause and effect) was used as an analytical tool to systematically identify the root causes of the problems. The results indicate that the operational administration condition has not changed or improved significantly during the observation period. These main problems are caused by limited administrative staff, inconsistent implementation of SOPs, and suboptimal utilization of the ERP system. Therefore, it is necessary to organize the work system, improve understanding of SOPs, and optimize the use of ERP to improve the effectiveness and efficiency of the company's operational administration.
Copyright (c) 2026 Evany Nur Fitri Maheswari https://creativecommons.org/licenses/by-sa/4.0
Operational Planning at Klinik Harmoni Fisioterapi
This study examines the operational planning system implemented at Klinik Harmoni Fisioterapi as an effort to develop integrated and technology-based physiotherapy services. The increasing prevalence of stroke and neuromusculoskeletal disorders has increased the demand for rehabilitation services that are efficient, measurable, and patient-centered. However, many physiotherapy clinics still experience operational limitations, including manual registration systems, unintegrated medical records, and ineffective service coordination. Therefore, this research aims to analyze the operational planning model of Klinik Harmoni Fisioterapi in integrating digital systems, physiotherapy technology, and service management within a smart clinic framework. This study employed a descriptive qualitative approach using a case study method. Data were collected through interviews, document analysis, and literature studies related to operational management, healthcare information systems, and physiotherapy services. The findings reveal that the implementation of digital registration, therapy scheduling, electronic medical records, robotic physiotherapy, hydrotherapy, and quality management systems significantly improves operational efficiency, service consistency, and patient experience. In addition, the integrated system supports better coordination among healthcare personnel and facilitates data-driven managerial decision-making. In conclusion, the operational planning model implemented at Klinik Harmoni Fisioterapi can serve as a strategic framework for the development of modern, sustainable, and technology-oriented physiotherapy services.
Copyright (c) 2026 Dimas Aryo Wibowo, Rhian indradewa, Ferryal Abadi, Rina Anindita https://creativecommons.org/licenses/by-sa/4.0
Public Administrative Efficiency within the Framework of the Neo-Weberian State an Analysis of the “One Application, Five Outcomes” Innovation by the Luwuk Branch of BPJS Kesehatan
This research aims to analyze the public service innovation "Satu Lahir Lima Terbit" (SABIT) initiated by the BPJS Kesehatan Luwuk Branch Office through the perspective of the Neo-Weberian State (NWS) theory, and to describe the mechanism of implementation of the innovation and analyze its conformity with the principles of NWS. This study uses a SLR approach with a qualitative descriptive method to analyze SABIT's innovation that integrates a digital birth reporting system to fulfill the administrative rights of newborns by enabling health facilities, the Population and Civil Registration Office, and BPJS Kesehatan to issue five official documents simultaneously in the period 2022–2025, which integrates a digital birth reporting system to fulfill the administrative rights of newborns by enabling healthcare facilities, the Civil Registry and Population Administration Office and BPJS Kesehatan to simultaneously issue five official documents. The method employed is descriptive qualitative through a systematic literature review. It explores how SABIT reconciles the hierarchical structures of traditional bureaucracy with the flexibility of a modern managerial system. The findings indicate that SABIT has successfully improved bureaucratic efficiency and data accuracy, for instance, 90% of birth certificates are issued within 24 hours, and an average of 60 newborns are served per day. This innovation also strengthens state legitimacy in guaranteeing citizens' constitutional rights from birth. The NWS model offers an inter-agency integration approach, focused on outcomes and the use of information technology for public services, as it can balance legal certainty with inclusive service innovation
Copyright (c) 2026 Uzdatun Nabilah Fahmi, Bintoro Wardiyanto https://creativecommons.org/licenses/by-sa/4.0
The Effect of Financial Performance on Stock Prices of Companies Listed in the G11 Index (Indonesia Stock Exchange 2024-2025)
The purpose of this research is to analyze the effect of Return on Assets (ROA) and Return on Equity (ROE) on stock prices of G11 companies, both partially and simultaneously. This study used a quantitative, associative approach to examine the influence of ROA and ROE on stock prices. Secondary data were obtained from financial reports and stock prices of banking companies listed on the Indonesia Stock Exchange for the 2024–2025 period. The sample was determined using purposive sampling, resulting in 18 companies with 36 observations. Data analysis was performed using SPSS through descriptive statistical tests, classical assumption tests, and multiple linear regression. Hypothesis testing was performed using the t-test, F-test, and coefficient of determination (R²). The results indicate that ROA has a small and inconsistent effect on stock prices, and is therefore not a primary consideration for investors. Conversely, ROE is shown to be more influential, reflecting investors' focus on a company's ability to generate returns on capital. Simultaneously, ROA and ROE influence stock prices, but other external factors, such as economic conditions and interest rates, also influence stock price movements.
Copyright (c) 2026 Merlin Yermias, Farida I.S. Wakidin, Sicilia S. Panelewen https://creativecommons.org/licenses/by-sa/4.0
Systematic Literature Review: The Impact of Working Capital Management on Profitability
This research aims to analyze and map the development of the literature on the influence of working capital management (WCM) on company profitability. The research uses the systematic literature review method with a bibliometric approach. The article selection process refers to the PRISMA guidelines through the Scopus database for the 2016–2026 period with the keywords working capital management and profitability. Of the initial 385 articles, 26 articles were obtained that met the inclusion criteria and analyzed using VOSviewer. The results of the study show that the cash conversion cycle (CCC) and its components, namely the receivables collection period, the inventory turnover period, and the trade debt payment period, are the most dominant indicators of WCM, while profitability is most proxied by return on assets (ROA). Most studies show that efficient working capital management tends to increase profitability, especially through CCC control, acceleration of receivables collection, and effective inventory management. However, some studies have also found nonlinear relationships, such as the inverted U-shape and cash threshold effect, which indicate an optimal level of working capital in maximizing profitability. In addition, the influence of WCM on profitability is influenced by sector characteristics, company size, liquidity conditions, and economic crisis situations. Based on these results, it can be concluded that WCM not only plays a role as a short-term operational policy, but also as a strategic instrument that affects the company's efficiency, profitability, and resilience.
Copyright (c) 2026 Jenny Liana, Wirmie Eka Putra, Yuliusman Yuliusman, Fredy Olimsar https://creativecommons.org/licenses/by-sa/4.0
Implementation of Risk-Based Audits at the North Sulawesi Provincial Inspectorate: An Ethnographic Study of the Cultural Values of “Si Tou Timou Tumou Tou”
This study examines the implementation of Risk-Based Internal Audit (RBIA) at the North Sulawesi Provincial Inspectorate and explores how the local cultural values of Si Tou Timou Tumou Tou influence audit practices. Although RBIA has been formally mandated in Indonesia through national regulations, its implementation at the regional government level often remains procedural and has not been fully internalized substantively. This research aims to analyze the implementation of RBIA, identify the internalization of cultural values in audit practices, and explain their influence on auditors’ attitudes, behavior, and decision-making. A qualitative approach with an ethnographic method was employed. Data were collected through participant observation, in-depth interviews with five key informants consisting of senior auditors, junior auditors, structural officials, and technical staff, as well as document analysis. The data were analyzed inductively using data reduction, data display, and conclusion drawing, supported by triangulation and member checking. The findings show that RBIA at the North Sulawesi Provincial Inspectorate has been implemented formally across all audit stages, but substantively remains in a transitional phase due to incomplete risk data, limited technological support, and varying auditor competencies. The cultural values of Si Tou Timou Tumou Tou—particularly togetherness, honesty, social responsibility, and devotion—are internalized in audit practices and foster a more humanistic, dialogic, and constructive approach. However, these values may also create ethical dilemmas related to auditor independence and objectivity. This study contributes theoretically to the development of culturally grounded public sector auditing and offers practical recommendations for strengthening adaptive and sustainable internal supervision systems.
Copyright (c) 2026 Revina Arini Porong, Heince R.N Wokas , Claudia W.M Korompis https://creativecommons.org/licenses/by-sa/4.0
Temporal Analysis of Property Values Before and After the Revitalization of Depok City Square, 2015–2025
Public space revitalization aims to improve environmental quality and drive regional economic growth. Depok City Square, revitalized in 2020, has undergone significant physical and social changes. This research analyzes property value changes around the square from 2015 to 2025, identifies spatial patterns of value increases, and evaluates the influencing factors. This quantitative study used secondary data (NJOP and property portals) and primary data from field surveys at 120 points within 0–2 km of the square. Analysis employed multiple linear regression (five variables: revitalization dummy, distance to square, distance to main road, commercial intensity, observation year) and GIS-based spatial mapping. The results showed that average property value increases ranged from 48.4% to 87.9% depending on the distance zone, with the highest increase occurring within a radius of 0–500 meters from the square. The regression model yielded an R² of 0.782, with the revitalization dummy variable as the largest determinant (? = Rp1,924,300/m²). Spatial patterns revealed an uneven distribution of increases, with commercial corridors on the west and north sides benefiting more than residential areas on the east and south sides. The study concludes that town square revitalization had a positive and significant impact on property values, but also triggered commercial gentrification pressures that displaced local MSMEs. Therefore, future revitalization policies need to integrate social protection dimensions and land value capture mechanisms to ensure equitable distribution of benefits.
Copyright (c) 2026 Areez Rachmawati, Albert Gamot Malau https://creativecommons.org/licenses/by-sa/4.0
This research aims to design and develop a sustainable ice block business model as a solution to the problem of imbalance between the demand and supply of ice blocks in coastal areas, especially in supporting the sustainability of the capture fisheries sector. Ice blocks have a strategic role in maintaining the freshness of fish catches, but in various coastal areas of Indonesia, there are still limitations in production capacity, difficult distribution access, and inflexible purchasing patterns, which have an impact on declining the quality of fishery products and fishermen's income. This study used a qualitative approach with the Business Model Creation method. Data was collected through literature studies, document analysis, field observations, and interviews with business actors and fishing communities. The analysis framework used includes the Empathy Map, Value Proposition Canvas, Business Model Canvas, PESTEL analysis, and Porter's Five Forces to understand market needs, industry dynamics, and the feasibility of the business model developed. The results show that the PEN: Solution for Food Freshness business model offers key values in the form of stable ice availability, production and distribution efficiency, and support for food quality and safety. This model is expected to increase the competitiveness of ice businesses, have a positive impact on the local economy and fisheries sustainability. Further research is needed to compile financial projections, renewable energy applications, and social and environmental impact measurements.
Copyright (c) 2026 Willy Dwirayudha, Anita Maharani https://creativecommons.org/licenses/by-sa/4.0
Development of a Web-Based Vehicle Monitoring and Reporting Information System to Support Logistics Operations at PT. Shopee Express’s Ngaliyan Branch
This research aims to design and develop a Web-Based Vehicle Monitoring and Reporting Information System to support logistics operations at PT. Shopee Express Ngaliyan Branch. The main problem addressed in this research is the manual vehicle monitoring and travel reporting process, which may cause information delays, inaccurate data, and ineffective fleet supervision. This study applies a software engineering approach using the Waterfall system development method, consisting of requirement analysis, system design, implementation, testing, and maintenance stages. The system was developed as a web-based platform supported by a MySQL database and integrated with Google Maps API to display vehicle positions in real time. The results show that the developed system assists administrators in monitoring vehicle locations, managing driver and vehicle data, viewing travel histories, and generating operational reports automatically. In addition, drivers are able to update travel status, send location data, input travel reports, and upload delivery evidence through the system. System testing using Black Box Testing and User Acceptance Test indicates that the main features operate properly according to user needs. This system contributes to improving operational efficiency, data accuracy, driver performance transparency, and integrated fleet supervision. Therefore, the proposed system can serve as a practical digital solution for supporting logistics management and vehicle monitoring activities.
Copyright (c) 2026 Zulvano Ardiansyah Widodo https://creativecommons.org/licenses/by-sa/4.0
The Effect of Price Advantage, Product Advantage, and Technological Advantage, with Brand Image as an Intervening Variable, on Brand Trust in Rational Combi Ovens
The purpose of this research was to test the influence of product quality, price perception and equity on consumers who are satisfied with the reliability of composite materials. This study uses a quantitative approach with a survey method. Data was collected from 200 respondents who were users of Rational Combi Oven through the distribution of questionnaires. The data analysis technique used is Structural Equation Modeling Partial Least Squares (SEM-PLS) with the help of SmartPLS 3.0 software to test the validity, reliability, structural model, and research hypothesis. The results of the study show that product excellence has a positive and significant effect on brand trust, while price perception and technological excellence do not have a significant effect on brand trust directly. Brand image has been proven to have a significant effect on brand trust. In addition, technological excellence has a significant effect on brand image, while price perception and product excellence have no significant effect on brand image. This research highlights the importance of quality control, competitive pricing strategies and consistent product design to improve customer satisfaction in the kitchen industry, especially Combi Oven cookware.
Copyright (c) 2026 Lucky Permana, Efendi Efendi, Al. Agus Kristiadi https://creativecommons.org/licenses/by-sa/4.0
The Effect of Personality on Work-Related Fatigue Through Emotional Intelligence Among Employees of the Regional Secretariat of Cirebon Regency
This study aims to examine the effect of personality on work-related fatigue through emotional intelligence as a mediating variable among employees of the Regional Secretariat of Cirebon Regency. The research employed a quantitative approach using an explanatory survey method with a sample of 80 employees selected through proportionate stratified random sampling. Data were collected using structured questionnaires and analyzed using multiple linear regression and mediation analysis with the Baron and Kenny approach, supported by the Sobel test using SPSS. The results indicated that personality has a positive and significant effect on work-related fatigue, suggesting that individual personality traits play an important role in determining fatigue levels. Personality is also found to significantly influence emotional intelligence, indicating that personality characteristics shape an individual’s ability to recognize and manage emotions. Furthermore, emotional intelligence has a significant effect on work-related fatigue, showing that higher emotional sensitivity may increase emotional burden in bureaucratic work environments. Mediation analysis reveals that emotional intelligence partially mediates the relationship between personality and work-related fatigue, meaning that personality influences fatigue both directly and indirectly through emotional intelligence. This study contributes to the development of organizational behavior theory in the public sector by integrating personality, emotional intelligence, and burnout within a single framework. Practically, the findings suggest that improving emotional intelligence through training programs can be an effective strategy to reduce work fatigue among public sector employees.
Copyright (c) 2026 Imel Alghi Dwiagistri, Kartono Kartono https://creativecommons.org/licenses/by-sa/4.0
Correlation Analysis of the Logistic Performance Index (LPI) and Environmental Quality in Asia-Pacific Countries, 2010–2022
Improvements in logistics facilities and infrastructure have increased the volume of world trade transportation. On the other hand, increased trade transportation activities may have the potential to reduce environmental quality through emissions. Therefore, this study analyzes the relationship between logistics performance and environmental quality, which is approached by using the ecological footprint. Using a quantitative approach, this study employs panel data regression with a fixed effect model on data from 17 APEC member economies over the period 2010–2022. A robustness check is also conducted using quantile regression to evaluate the consistency of results across different data distribution quartiles.. The results of panel data regression with fixed effect model show that Logistic Performance Index (LPI) has a positive and significant effect on ecological footprint. These findings have important implications for sustainable development policy. Efforts to reduce environmental impact should focus on improving logistics performance in a sustainable manner that mitigates its impact to environmentally unfriendly economic growth.
Copyright (c) 2026 Agus Suhery Sinaga, Widyono Soetjipto https://creativecommons.org/licenses/by-sa/4.0
The Influence of Work Motivation, Work Discipline, and Work Environment on the Performance of Generation Z Employees at Coffee Shops in Kuningan City
This research aims to analyze the influence of work motivation, work discipline, and work environment on the performance of Generation Z employees in coffee shops in Kuningan City. This research uses a quantitative approach with associative design and multiple linear regression analysis. The research population was Generation Z employees who work in various coffee shops in Kuningan City. Data was collected through questionnaires using the Likert scale and analyzed using the SPSS program. The analysis included validity, reliability, classical assumption tests, and hypothesis testing through t-tests, F tests, and determination coefficients. The results show that work motivation, work discipline, and work environment have a positive and significant influence on employee performance. Work motivation was the most dominant variable with a regression coefficient of 0.367, followed by work environment of 0.351 and work discipline of 0.187. Simultaneously, these three variables contributed 72.9% to the variation in employee performance. The results of this study provide recommendations for coffee shop managers to increase employee work motivation through an appropriate reward system, create a conducive work environment, and strengthen the application of work discipline to improve the performance of Generation Z employees. This research contributes to the study of human resource management by highlighting the factors that affect the performance of Generation Z employees, especially in the coffee shop industry in Kuningan City which is still limited in research.
Copyright (c) 2026 Hafiyyana Prayoga faza Qinthara, Edy Hartono https://creativecommons.org/licenses/by-sa/4.0
Violation of Subjective Rights as the Basis for an Unlawful Act
In modern civil society, conflicts of interest often arise from acts that cause harm to others, yet not all such acts are clearly regulated by written law, creating legal uncertainty for victims seeking justice. This research aims to analyze the concept of unlawful act (tort) in Indonesian Civil Law based on violations of subjective rights and to examine judicial considerations in determining the fulfilments of the elements of tort in judicial practice. This research employed a normative juridical method with statutory and case approaches, analyzed using descriptive qualitative method. The results indicate that the concept of unlawful act (tort) has evolved from a narrow interpretation limited to violations of written law into a broader interpretation encompassing violations of subjective rights, moral norms, and principles of propriety. The elements of tort consist of an act, unlawfulness, fault, damage and a causal relationship, all of which must be cumulatively proven. In judicial practice, the application of these elements still reflects decision disparities due to differing judicial interpretations. The analysis of decision Number 2579 K/Pdt/2025 demonstrates that violations of subjective rights, particularly proprietary rights over land certificates, may serve as the primary basis for establishing an unlawful act, even in the absence of explicit statutory violations. The novelty of this journal lies in emphasizing the central positions of subjective rights violations as a foundational basis of constructing unlawful acts in Indonesian civil law practices.
Copyright (c) 2026 Kimmy Baby Kirana, Imelda Martinelli https://creativecommons.org/licenses/by-sa/4.0
An Analysis of Talent Management Implementation from a Merit System Perspective: A Case Study of the Secretariat General of the People’s Consultative Assembly of the Republic of Indonesia
This study analyzes the implementation of talent management from a merit system perspective at the Secretariat General of the People’s Consultative Assembly of the Republic of Indonesia. The background of this research lies in the increasing need for professional, accountable, and adaptive human resources in public organizations amid bureaucratic reform. The study aims to examine the actual implementation of talent management, identify its challenges, and formulate strategies to accelerate its execution within a merit-based framework. Using a post-positivist paradigm with a descriptive qualitative approach, data were collected through in-depth interviews, document analysis, and literature studies, validated by triangulation of sources and data. The findings show that the institution has established a comprehensive policy framework and guidelines supported by a digital platform and competency assessment system. However, implementation remains suboptimal due to weak data integration, insufficient managerial commitment, and limited meritocratic culture. The study identifies four key influencing dimensions cultural, managerial, human resources, and environmental where leadership consistency and organizational culture transformation are critical. It concludes that although the Secretariat General has developed a strong conceptual foundation, the full institutionalization of merit-based talent management requires stronger leadership commitment, integrated data systems, and alignment between organizational strategy and human capital development.
Copyright (c) 2026 Vuty Desvaliana, Muh. Azis Muslim https://creativecommons.org/licenses/by-sa/4.0
The Enthusiasm for Political Participation Among the Young Participants of the “Political School” Program at the Hilal Hilmawan Institute in Indramayu Regency
Youth political participation is crucial for democratic sustainability, yet remains low due to apathy, negative stigma, and limited political education, making non-formal political education a strategic alternative to increase awareness and engagement. This research aims to produce an analysis of the enthusiasm for political participation of the young generation who participate in the Hilal Hilmawan Institute (HHI) Political School Program in Indramayu Regency, identify the obstacles they face, and examine the various efforts made to overcome these obstacles. A qualitative approach with the type of case study was used in this study where data was collected through in-depth interviews with key informants and supporters, direct observation, and literature review from relevant scientific journals and books. Thematic analysis techniques are used in the data analysis process and the results of the research provide clues that the HHI Political School Program has contributed to increasing the enthusiasm of the political participation of the younger generation as seen from their involvement in informal political activities, increasing interest and attention to political issues, and growing confidence to participate in political activities. The main obstacles that are still faced include the existence of negative societal stigma towards politics as well as structural factors while efforts are made to improve political literacy, strengthen social networks through the alumni community, and continue involvement in discussion rooms and socio-political activities.
Copyright (c) 2026 Dhea Amanda, Farida Nurfalah https://creativecommons.org/licenses/by-sa/4.0
Analysis And Strategies for Strengthening Internal Controls Over Financial Reporting (PIPK) at PT Wika
Quality financial statements are very important for companies because they are directly related to stakeholder trust, access to funding, and the legitimacy of corporate governance. Internal Control over Financial Reporting (PIPK) is designed to provide reasonable assurance that financial statements are prepared in accordance with generally accepted accounting principles and are free from material errors or fraud. This article aims to analyze the implementation of PIPK at PT WIKA using the COSO Internal Control–Integrated Framework 2013 and the SOE PIPK policy, as well as to identify control weaknesses and strengthening strategies. This research uses secondary data in the form of PT WIKA’s financial statements, PIPK policies, SOE governance documents, and other relevant supporting documents. The method used is a case study with a descriptive-qualitative approach through an analysis of the suitability of company practices with the COSO framework and the stages of PIPK implementation. The results of the analysis show that although PT WIKA already has a formal foundation for PIPK through its governance structure, COSO adoption, and ERP-based IT support, its implementation has not been effective due to weaknesses in liquidity risk assessment, revenue and receivables control activities, control documentation and testing, and the low transparency of material deficiency disclosures. Conceptually, this article emphasizes the importance of consistency between the design and implementation of PIPK in the high-risk construction sector, while practically providing recommendations for strengthening policies, processes, human resources, and information systems as the basis for improving governance and restoring stakeholder trust.
Copyright (c) 2026 Christine Belgina Saurmauli https://creativecommons.org/licenses/by-sa/4.0
Analysis of Demographic Profile and Behavioral Gap in Sustainable Online Purchase: A Study of Indonesian Consumers
The increase in global environmental awareness has encouraged the emergence of the intention to buy eco-friendly products among digital consumers. However, the phenomenon of the gap between positive intentions (behavioral intention gap) and the realization of actual purchases is the main challenge in realizing sustainable consumption on e-commerce platforms. This research aims to analyze the demographic profile and characteristics of respondents' online shopping behavior in Indonesia and identify the factors that affect the gap. Using a descriptive quantitative approach, data was collected through an online questionnaire from 75 respondents of active e-commerce users. The frequency analysis showed that the majority of respondents were female (62.7%), over 40 years old (41.3%), S2 educated (49.3%), and working as civil servants (29.3%). Shopee is the main platform (77.3%) with a shopping frequency of 2-3 times per month (52.0%). These findings indicate that the potential segment of sustainable consumers is an adult group with higher education and economic stability. This study recommends the integration of personalized nudges features and simplification of sustainability information in e-commerce interfaces to convert intent into real purchase actions
Copyright (c) 2026 Asri Fianti Asmar, Muhammad Helmi, Linda Norhan, Herman Surdiatno Soegoto, Lilis Puspitawati https://creativecommons.org/licenses/by-sa/4.0
Factor Analysis of a Diagnostic Test for Mathematics Learning Difficulties Using Exploratory Factor Analysis (EFA)
The development of a diagnostic test for mathematics learning difficulties aims to identify the domains in which students demonstrate the lowest level of mastery. By identifying the domains in which students experience the greatest difficulties, targeted improvements can be implemented more effectively. Therefore, this study analyzes the dominant factors within a diagnostic test that was developed based on mathematical domains. The purpose of this study is to identify the factors within the mathematics domains that have been operationalized in the form of a test instrument. The resulting factors are formed from the correlations among items used to measure students’ abilities. Each factor formed must contain at least one mathematical domain represented in the test items. In some cases, a factor may consist of more than one mathematical domain. The identified factors represent the mathematical problem-solving abilities of the test participants. This study employed an exploratory descriptive research method. The research describes the characteristics of the analysis results using Exploratory Factor Analysis (EFA). The calculations were performed using SPSS software, and the resulting output was interpreted according to the characteristics of EFA. The research sample consisted of responses from 323 students. These responses represented answer choices for a diagnostic test comprising 30 questions with five alternative answers for each item. The results of the data analysis identified four mathematical domains, namely Algebra, Calculus, Geometry, and Trigonometry. Furthermore, the analysis of the diagnostic test on students’ mathematics learning difficulties revealed nine dominant factors
Copyright (c) 2026 Apri Triana, Tri Windi Oktara https://creativecommons.org/licenses/by-sa/4.0
Adopting Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) on Intention to Use EV Charging Station at Pertamina Green Energy Station
The acceleration of the national energy transition has encouraged Pertamina to develop Green Energy Stations (GES) as integrated energy service centers, including the provision of Electric Vehicle (EV) Charging Stations. Although the electric vehicle ecosystem shows progressive growth, the utilization rate of public SPKLU is still not optimal, so an empirical study is needed on the determinants of intention to use. This study integrates the Theory of Planned Behavior (TPB) and Technology Acceptance Model (TAM) frameworks to analyze the influence of Attitude, Subjective Norm, Perceived Behavioral Control, Economic Factor, Green Advertising, Perceived Usefulness, and Perceived Ease of Use on the intention to use EV Charging Stations in Pertamina GES. The research approach used is quantitative with explanatory research. Primary data was collected through the distribution of an online questionnaire to 230 relevant respondents and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) through SmartPLS. The analysis includes validity, reliability, outer model, inner model, and hypothesis testing. The findings of the study showed that the variables Perceived Ease of Use, Subjective Norm, Green Advertising, and Economic Factor had a positive and significant effect on the intention to use EV Charging Station, while Perceived Usefulness, Attitude, and Perceived Behavioral Control were not significant and Attitude did not mediate the influence of other variables. These results confirm that the intention of use is more influenced by practical factors, social influences, environmental messages, and cost considerations. These findings form the basis for strategic recommendations to strengthen ease of service,
Copyright (c) 2026 Dani Sanjaya Putra, Ahmad Muklason https://creativecommons.org/licenses/by-sa/4.0
Human Resource Management Paradigm Based on Kalimantan’s Local Wisdom
This study aims to formulate a new paradigm of human resource management (HRM) based on Kalimantan’s local wisdom within the framework of national HRM. Employing a sequential explanatory mixed methods design, quantitative data were collected through surveys of 300–400 respondents, while qualitative data were obtained from in depth interviews with traditional leaders, civil servants, and local organizational leaders. Data analysis utilized SEM PLS to test latent variable relationships, NVivo for thematic coding, and Grounded Theory to develop new theoretical insights. Findings reveal that competence, adaptive resilience, productive mobility, and cultural integration are the core pillars of HRM. Cultural values such as community cooperation (gotong royong), consensus building (musyawarah), and collaborative leadership significantly strengthen social adaptation and organizational integration. Validity and reliability tests (CFA, Cronbach’s Alpha, and data triangulation) confirm the robustness of the research instruments. This study extends global HRM theories by introducing a new dimension localized HRM paradigm which positions local wisdom as a strategic variable in the development of Nusantara Capital City (IKN) and the national HRM framework.
Copyright (c) 2026 Eva Pronica https://creativecommons.org/licenses/by-sa/4.0
Analysis of Co-Production in the Implementation of the Healthy Kitchen Service to Combat Stunting (DASHAT): Community Empowerment Through Social Entrepreneurship for Family Nutritional Security at the Ministry of Population and Family Development/National Population and Family Planning Board
Stunting remains a major public health challenge in Indonesia, with a national prevalence of 19.8% as of 2024. The Dapur Sehat Atasi Stunting (DASHAT), or Healthy Kitchen to Combat Stunting program, launched by the Ministry of Population and Family Development (Kementerian Kependudukan dan Pembangunan Keluarga/BKKBN), is a co-production-based public service innovation that integrates community empowerment with a sociopreneurship approach. This study aims to analyze the implementation of co-production within the DASHAT program and its implications for community empowerment in achieving household nutritional security. This study employs a descriptive qualitative approach within the New Public Governance (NPG) framework, examining four dimensions of co-production co-commissioning, co-design, co-delivery, and co-assessment through document analysis and descriptive-analytical techniques. The findings reveal that DASHAT has succeeded in shifting the paradigm from passive service recipients to active co-producers through mechanisms of local food processing training, the establishment of family business groups (kelompok usaha keluarga), and participatory evaluation. The sociopreneurship approach reinforces the sustainability of the program by simultaneously generating economic and social value. Key challenges include the limited facilitative capacity of implementing officials, disparities in participation levels across community groups, and the sustainability of program funding. This study recommends strengthening facilitative leadership capacity, developing digital platforms for participatory monitoring and evaluation, and institutionalizing co-production mechanisms within an appropriate regulatory framework to accelerate stunting reduction. This research contributes to the co-production literature by demonstrating its application in the context of community-based nutrition interventions in developing countries.
Copyright (c) 2026 Ika Restu Putri Saraswati, Bintoro Wardiyanto https://creativecommons.org/licenses/by-sa/4.0
Analysis of the Quality of Teleconsultation Services and the Role of Digital Literacy in Improving Patient Satisfaction
Patient satisfaction is an important factor in determining the success and sustainability of teleconsultation services. The ongoing digital transformation in healthcare, along with the increasing use of telemedicine after the COVID-19 pandemic, particularly at Puskesmas Pancoran, highlights that patient satisfaction is a key element in maintaining the continuity of technology-based services. This study aims to examine the effect of teleconsultation service quality on patient satisfaction and to assess the role of digital literacy as a moderating variable.This research adopts a quantitative approach using a survey method involving 123 respondents from a total population of 494 teleconsultation patients, with data analyzed using SmartPLS. The results indicate that teleconsultation service quality has a positive and significant effect on patient satisfaction. However, digital literacy does not function as a moderating variable in this relationship. Nevertheless, digital literacy has a positive and significant direct effect on patient satisfaction. These findings also suggest that service quality plays a more dominant role than digital literacy in determining patient satisfaction. This study has several limitations, including its focus on a single location with relatively homogeneous respondent characteristics and the use of a cross-sectional design, which cannot fully capture changes in patient satisfaction over time. Theoretically, the findings support Social Presence Theory, showing that service quality and digital literacy contribute to shaping patient satisfaction through perceived presence in teleconsultation. Practically, improving service quality, particularly in communication, responsiveness of healthcare providers, system simplification, and strengthening digital literacy are essential to enhance patient satisfaction.
Copyright (c) 2026 Chitra Ayu Cempaka Putri, Endi Sarwoko, Eric Harianto https://creativecommons.org/licenses/by-sa/4.0
An Analysis of the Effects of the Number of HAU, Type of Audit Opinion, Size of the Public Accounting Firm, ROA, and DER on Audit Delay in Banking Companies Listed on the Indonesian Stock Exchange
This research aims to examine the influence of KAM, type of audit opinion, size of PAF, ROA, and DER on Audit Delay. The research uses a quantitative approach. The sample is selected using purposive sampling method, resulting in 96 banking companies that meet the research criteria. The data is analyzed using the OLS method with Eviews 13 software. The findings show that KAM and type of audit opinion have no significant effect on Audit Delay. This means these two variables do not determine whether audit process becomes faster or slower. In contrast, ROA has a significant negative effect, indicating that higher profitability makes the audit process completed faster because companies with better performance tend to be more prepared in financial reporting. Furthermore, DER also shows a significant negative effect on Audit Delay, implying that highly leveraged firms tend to accelerate the audit process in order to meet creditors’ demands for timely financial information. Simultaneously, all five independent variables significantly influence Audit Delay. However, the R-squared value of 28.19% indicates that the model can only explain part of the variation in Audit Delay, while the rest is influenced by other factors outside the model.
Copyright (c) 2026 Veronikatani Veronikatani, Susanto Salim https://creativecommons.org/licenses/by-sa/4.0
Analysis of News Framing of Political Elites on Tempo.Co and Detik.Com (Case Study: The Meeting Between Prabowo and Megawati on April 7, 2025)
The media has a strategic role in shaping public perception of the dynamics of the political elite. The meeting between Prabowo Subianto and Megawati Soekarnoputri after the 2024 election is an important event that is full of symbolic and strategic meaning, but the limitation of information opens up space for the media to construct reality through framing. This research aims to analyze how Tempo.co and Detik.com frame the event and identify the differences in the resulting political reality constructions. The research used a qualitative approach with a constructivist paradigm and Robert Entman's model framing analysis method combined with Pan and Kosicki. The analysis unit consists of 5 news from Tempo.co and 5 news from Detik.com news in the period 7–14 April 2025. The results of the study show that Tempo.co frame the meeting as a strategic political event related to the consolidation of power, coalition dynamics, and the potential for cabinet reshuffle. Instead, Detik.com frame the event as a political gathering by highlighting aspects of national harmony, stability, and reconciliation. The difference in framing can be seen in the choice of issues, narrative structure, and use of language. This study concludes that the media is not neutral, but actively constructs political reality. These findings strengthen the framing theory and construction of social reality and affirm the importance of media literacy in understanding the bias of political reporting.
Copyright (c) 2026 Alia Salamah https://creativecommons.org/licenses/by-sa/4.0
Interaction Hegemony in Soccer Diplomacy: Social Media Communication Strategies of Four AFC Champions League Two Clubs
This research analyzes the social media communication strategies of four Southeast Asian football clubs in the AFC Champions League Two Group G competition, namely Persib Bandung (Indonesia), Selangor FC (Malaysia), True Bangkok United (Thailand), and Lion City Sailors (Singapore). The study used a content analysis method on 1,349 uploads during the period of November 27-December 10, 2025. The results of the study found "97% Anomaly", which is a condition when Persib Bandung controls 97.64% of the group's total digital interactions. The findings show that digital interaction is not linearly correlated with the number of followers, but rather is the result of systemic management of four pillars, namely corporate identity alignment, dialogical relational structure, integrated content balance, and cross-platform coordination. Dialogical-participatory communication was shown to produce a 526-fold higher engagement multiplier than the monological-institutional pattern. In addition, video formats were found to be 70% more effective at triggering audience engagement than static images. Strategic positioning analysis shows that the effectiveness of digital communication is determined more by the quality of the strategy than the scale of the audience. Theoretically, this study enriches the literature on sports communication in Southeast Asia. In practical terms, these findings offer a strategic design for professional football clubs to build relational, adaptive and sustainable social media communications.
Copyright (c) 2026 Ridha Handayani, Rini Sudarmanti https://creativecommons.org/licenses/by-sa/4.0
Implementation of an HRIS (Human Resource Information System) as a Digitalization Strategy to Improve Human Resource Efficiency: A Case Study at PT. Tenggara Multi Media Gemilang
This research aims to analyze the implementation of the Human Resource Information System (HRIS) as a digitalization strategy in improving the efficiency of human resources at PT. Tenggara Multi Media Gemilang. This case study was conducted with a qualitative approach through observation, interviews, and document analysis to understand the conditions of HR management before and after the implementation of HRIS. The results of the study test whether the implementation of HRIS is able to automate human resource (HR) administrative processes such as employee data management, attendance, payroll, and reporting, thereby reducing manual workload, minimizing data errors, and accelerating the decision-making process at the managerial level. In addition, centralized and real-time integration of human resource data through the Human Resource Information System (HRIS) can increase transparency, information accuracy, and coordination between divisions at PT. Tenggara Multi Media Gemilang. Although there are still challenges in the form of user adaptation and the need to improve human resource (HR) competencies. Thus, the implementation of HRIS at PT. Tenggara Multi Media Gemilang is expected to help its effectiveness as a digitalization strategy that supports increasing efficiency, productivity, and quality of human resource (HR) management.
Copyright (c) 2026 Reni Diah Setiowati, Robi Santoso, Agung Pratama https://creativecommons.org/licenses/by-sa/4.0
Analysis of Factors Affecting the Bed Occupancy Rate (BOR) in Inpatient Services at Dr. J. H. Awaloei Tateli Hospital
Inpatient services are an important component in the operational performance of hospitals that reflect the efficiency of bed utilization. Bed Occupancy Rate (BOR) as the main indicator does not stand alone, but is influenced by other indicators such as Turn Over Interval (TOI), Average Length of Stay (AVLOS), Bed Turn Over (BTO), and the number of hospitalized patients (MRS). This study aims to analyze the factors that affect BOR in inpatient services at dr. J. H. Awaloei Tateli Hospital. The study used an analytical quantitative design with a cross-sectional approach using secondary data for the period March 2025–February 2026 with 84 units of inpatient analysis units per month. The analysis was conducted univariately, bivariately using the Spearman test, and multivariate using multiple linear regression. The results showed that the average BOR was 57.16%, TOI was 3.2 days, AVLOS was 3.28 days, MRS was 240 patients, and BTO was 7.85 times. Bivariate analysis showed that TOI (r=-0.881; p<0.001), BTO (r=0.705; p<0.001), and MRS (r=0.779; p<0.001) were significantly related to BOR, while AVLOS was insignificant (p=0.375). Multivariate analysis showed that TOI (B=-6.485; p<0.001), AVLOS (B=5.353; p=0.005), MRS (B=0.194; p<0.001), and BTO (B=-8.064; p<0.001) had a significant effect on BOR simultaneously with an R² value of 0.784. BOR is significantly influenced by TOI, AVLOS, MRS, and BTO, with TOI being the most consistent factor influencing BOR.
Copyright (c) 2026 Ade Pratiwi Tubagus, Dwi Widya Pujiastuti, Gustian Rante Tiballa, James Klemens Phieter Phie https://creativecommons.org/licenses/by-sa/4.0
Export Performance Under Environmental and Political Frictions: Evidence From Indonesia
This study examines how environmental quality and political stability shape Indonesia's export performance, focusing on interactions among macroeconomic, environmental, and institutional factors. While traditional export models emphasize economic growth and exchange rate effects, this paper argues that these factors alone cannot fully explain export outcomes given growing environmental constraints and institutional complexities. Using annual data from 1996 to 2023, the research applies multiple regression models to assess direct, nonlinear, and interactive effects of key variables, including GDP, carbon emissions, political stability, and exchange rate fluctuations. The empirical findings highlight three key points. First, economic growth consistently emerges as a strong and significant driver of export performance, underscoring the role of domestic productive capacity. Second, the relationship between environmental pressure and exports is nonlinear; initial industrial expansion tends to boost exports, but excessive carbon emissions can undermine long-term competitiveness. Third, environmental concerns appear to diminish the effectiveness of exchange rate depreciation, indicating a conditional limit on macroeconomic policy. Fourth, political stability does not directly affect exports but significantly shapes how exchange rate changes influence them, underscoring the importance of institutional quality as an enabling factor. Overall, the findings indicate that export performance results from a complex interplay of macroeconomic fundamentals, environmental conditions, and institutional factors. Policy-wise, the results suggest that export promotion should go beyond traditional methods focused on growth and exchange rate policies and should also include environmental improvements and institutional capacity-building.
Copyright (c) 2026 Jagat Prirayani, Ana Noveria https://creativecommons.org/licenses/by-sa/4.0
Design of Educational Playing Cards Featuring Biblical Characters as a Visual Learning Tool for Children
Religious education plays a crucial role in shaping children’s character and moral development from an early age, particularly through stories of Biblical figures that convey values such as obedience, love, courage, honesty, and faith in God. However, children’s reading interest remains relatively low, while most religious learning media are still presented in text-based formats that are less engaging. This creates challenges in delivering these values effectively. This study aims to design an interactive and engaging educational card game based on Biblical stories for children aged 5–10 years using the Design Thinking method. The process includes the stages of empathize, define, ideate, prototype, and test. The result of this study is an educational card game design that is expected to enhance children’s learning interest and facilitate their understanding of the values conveyed in Biblical stories. These findings imply that game-based visual learning media can serve as an effective alternative to text-based methods in children's religious education.
Copyright (c) 2026 Lidya Irawaty Chandra, Christin Agustina Purba, Rizka Alya Triztika https://creativecommons.org/licenses/by-sa/4.0