Fadhilah, Azka, Margo Purnomo, and Ratih Purbasari. “The Influence of Service Quality on Customer Retention (A Survey on Customers of Keziaspot East Jakarta)”. Journal Research of Social Science, Economics, and Management 5, no. 1 (August 19, 2025): 2856–2868. Accessed December 5, 2025. https://jrssem.publikasiindonesia.id/index.php/jrssem/article/view/1001.