DANIEL FIDEL, Rompas; SYAIRUDIN, Bambang. Strategic Improvement of New Electricity Connection Services for Residential Customers at PT PLN (PERSERO) UP3 Manado . Journal Research of Social Science, Economics, and Management, [S. l.], v. 5, n. 1, p. 2989–3007., 2025. DOI: 10.59141/jrssem.v5i1.988. Disponível em: https://jrssem.publikasiindonesia.id/index.php/jrssem/article/view/988. Acesso em: 2 feb. 2026.