PANGARIBUAN, Novita Yudiana; VANESSA, Vanessa; ANURANTHA, Jonathan Juniard. The Influence of Service Quality (Servqual) on the Satisfaction of BPJS Patients in Indonesian Healthcare Facilities: A Systematic Review. Journal Research of Social Science, Economics, and Management, [S. l.], v. 5, n. 5, p. 5285–5293, 2025. DOI: 10.59141/jrssem.v5i5.1224. Disponível em: https://jrssem.publikasiindonesia.id/index.php/jrssem/article/view/1224. Acesso em: 17 dec. 2025.