JRSSEM 2023, Vol. 02 No. 8, 1666 1674
E-ISSN: 2807 - 6311, P-ISSN: 2807 - 6494
DOI: 10.36418/jrssem.v2i08.355 https://jrssem.publikasiindonesia.id/index.php/jrssem
JOB SATISFACTION OF VOCATIONAL HIGH SCHOOL
STUDENTS GRADUATES
Nina Kartina
1
Ana
2
Cica Yulia
3
1,2,3
Postgraduate School of Technology and Vocational Education, Indonesia University of
Education
*
e-mail: ummiq3p@gmail.com,
ana14@gmail.com, cicayulia@gmail.com
*Correspondence: ummiq3p@gmail.com
Submitted:
15
th
February 2023
Revised
: 09
th
March 2023
Accepted
: 18
th
March 2023
Abstract: Job satisfaction is an emotional attitude that likes and loves his work, this attitude is
reflected by enthusiasm for work. Employee job satisfaction is a factor that can provide benefits
for both individual and company interests. This type of research is descriptive qualitative to
know the description of job satisfaction of vocational graduates in the fashion design program.
The method used is saturated sampling. The subjects in this study were 20 alumni of the
fashion design program who worked in several companies in Purwakarta. Data were obtained
through interviews, and field notes and data were analyzed using a frequency distribution.
Based on the results of data analysis, it can be interpreted that alumni of Tabus Vocational High
School students in the category of environmental factors are satisfied with their work
environment. The work environment category, is quite satisfactory, meaning that the comfort
of the existing workplace makes it comfortable. For the category of salary for the alumni of
the Fashion Design Vocational School, students are very satisfied because according to them
the salary given is by the UMR. Based on the category of interaction between colleagues,
alumni of the Fashion Engineering Vocational School program stated that they were satisfied
and quite satisfied with the same number, meaning that alumni of the Fashion Engineering
Vocational School program did not feel there was a problem with their co-workers. -worker.
Finally, in the category of interaction with superiors, alumni of the Fashion Design Vocational
program are quite satisfied, meaning that communication between superiors and subordinates
is well established.
Keywords: Job Satisfaction; Students; Vocational School Graduates.
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INTRODUCTION
Employee job satisfaction is a factor
that can provide good benefits for the
interests of individuals and companies.
Employees will feel cared for if they feel
satisfied with what the company has given
them (Mansukra et al., 2017). The same
thing is stated by Robbins (2002) that job
satisfaction is influenced by many factors,
namely: working environment conditions,
interpersonal relationships, and challenging
work. Job satisfaction shows the
relationship between human expectations
and the advantages taken from work(Dizgah
et al., 2012) The academic literature has a
long history of investigating employee job
satisfaction. According to Locke (1976), job
satisfaction is a pleasant or positive
emotional state resulting from the
assessment of ones job or work experience.
Spector (1997) adds that employee
satisfaction is currently a common concern
among companies. Since this emotional
state is a key factor in an employees life, job
satisfaction is an interesting topic to study.
(Alegre et al., 2016).
Another interesting thing is that studies
on job satisfaction by previous studies have
also shown different results. The results of
research conducted by (Dahmiri, 2012)
showed that the level of job satisfaction was
satisfied(Umaniora et al., 2012) Through
the Direct Rating analysis, a value of 78.8
was obtained, if this value is entered into
the table, this value is located in the range
of 60-80 scale, meaning that the response
of employees of Jambi University,
Sarolangun Campus regarding job
satisfaction is Satisfied.
The results of research conducted by
(Mansukra et al., 2017) obtained more male
workers, namely 78 people with a
percentage of 86.66%. In terms of age, more
people aged 25-36 years 39 people with a
percentage of 43.33%. In the education
level of this study, there were more
employees with a junior high school
education level, namely 37 people with a
percentage of 16.67%. In terms of length of
work, between 11-17 years is more, namely
46 people with a percentage of 51.11%.
Looking at the income received by
employees, it can be seen that the UMP > is
65 people, 72.22%. From the results of
measuring the Likert scale in this study, the
level of employee satisfaction was obtained
from external factors, namely salary
satisfaction obtained with the highest score
of 4.19% with the satisfied category.
Meanwhile, it is seen that satisfaction with
the work itself was obtained with the lowest
score of 3.23% with the category of quite
satisfied.
Based on research conducted by
(Nasution, 2018), from the results, it can be
seen that from all aspects of job satisfaction,
four aspects provide a neutral answer, while
those that have not provided job
satisfaction are salary or benefits and
opportunities to develop a career.
Based on various studies that have
been carried out previously on job
satisfaction, it can be seen that the
differences in these studies provide interest
for researchers to re-examine the picture of
job satisfaction, with differences using
research objects of alumni of vocational
students of fashion expertise programs who
have worked in several job sectors.
1668 | Job Satisfaction of Vocational High School Students Graduates
This research work aims to determine
the satisfaction of graduates of vocational
high schools in the fashion skills program.
LITERATURE REVIEW
Job satisfaction is one of the pleasant
emotional attitudes and loves his job. This
attitude is reflected in work morale. A sense
of comfort in work, outside of work, and a
combination of inside and outside of work
(Hasibuan, 2009). Job satisfaction is an
employees positive view of their work,
environment, work relations, and so on
related to their work (Yusnia, 2019).
Job satisfaction also has a close
relationship with employees attitudes
towards their work, work situations every
day, and cooperation between employees
both with superiors and colleagues. Job
satisfaction furthermore, also shows the
compatibility between an expectation of an
existing job and the rewards obtained from
that job (Kartika, 2010). Work satisfaction is
a general attitude that is the result of some
special attitudes towards work factors and
individual relationships outside of work.
Social job satisfaction plays a role in the
overall result of the degree of liking or
dislike of labor towards various aspects of
their work (Hendra and Handoyo, 2013). Job
satisfaction is a persons feelings or
attitudes towards their work, judgment,
type of work, social, al relationships, and
relationships between workmates. So it can
be said that job satisfaction is the fulfillment
of several needs through work or work
activities (Koesmono, 2005). Job satisfaction
is an employees positive view of their work,
environment, work relations, and so on
related to their work (Nasution, 2018).
Most people argue that salary or wages
are the main factors that can give rise to job
satisfaction. This is indeed acceptable,
especially in developing countries, where
money is a vital need to be able to meet
basic daily needs. However, if people can
meet their daily needs reasonably, then
salary is not the main factor. satisfaction has
a great influence on organizational
productivity either directly or indirectly
(Sutrisno, 2009). Job satisfaction is the
feeling of supporting or not supporting
employees at work (Davis, 2011).
Several factors affect employee
satisfaction within the company. There are
standard measurements of job satisfaction,
including first, physical factors, namely
factors that are directly related to the work
environment and physical condition of
employees, including the type of work, work
equipment, air circulation, employee health,
and work time arrangements. The two
psychological factors, namely factors
related to employee psychology include
interests, attitudes towards work, feelings of
work and work peace. The three financial
factors are factors related to employee
security and welfare, which include the
social security system, the number of
benefits, the payroll system, promotions,
facilities provided, and others. The four
social factors, namely factors related to
social interaction both between colleagues,
with superiors, and employees of different
types of work (AsAd, 2004).
The first factors of job satisfaction are
individual character: individual needs,
individual values,
and personality
traits
. The
second are variables of a situational nature:
comparison to the existing social situation,
the influence of previous work experience,
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and group reference. The third is the
characteristics of the job: supervision of
superiors, the job itself, the rewards/salaries
received, job security, relationships between
colleagues, and promotion opportunities
(Gibson, Ivancevich, and John 2003).
Here are some of the first indicators of
job satisfaction loyalty, which is measuring
employee loyalty to their work,
organization, and position by reflecting the
employees willingness to maintain and
defend the organization inside and outside
of work. The second is the ability, which is
to assess the results of work both in quality
and quantity that the employee can
produce from his job description. The third
is honesty, which is measuring honesty in
carrying out its duties of fulfilling covenants
for himself and others. The fourth is
creativity, which is to see the ability of
employees to develop their creativity to
complete their work so that they can work
better. The fifth is leadership, which is the
ability to lead, have a strong personality, be
authoritative, be respected, and can
motivate others or subordinates to work
effectively. The sixth is the Salary level, that
is, looking at the amount of salary that the
company gives and receives employees
must correspond to what the employee
gives to the company. The seventh is
indirect compensation, that is, a decent and
adequate repayment of services to
employees for their contribution in helping
to realize the companys goals. Rewarding
services or rewards for the energy, time,
thoughts, and achievements someone has
given to the company. The eighth is the
work environment, that is, a good work
environment will make employees feel
comfortable working (Hasibuan, 2009).
There are three kinds of job satisfaction
theories, namely the first theory of
intrapersonal comparison (Discrepancy
Theory) which means that the satisfaction
or dissatisfaction felt by individuals is the
result of comparisons or gaps made by
oneself to various kinds of things that have
been obtained from work. Satisfaction will
be felt by the individual when the difference
or gap between the individuals standards
and what is gained from a small job, and
vice versa. The two two-factor theories (Two
Factor Theory) means that the principle of
this theory, namely satisfaction and job
dissatisfaction, are two different things. Job
characteristics can be grouped into two
categories, namely dissatisfier or hygiene
factors and satisfiers or motivators. The
third theory of justice (Equity Theory)
means that a person will feel satisfied or
dissatisfied depending on what they feel is
justice or not for a situation. The feeling of
equity or inequity over a situation is
obtained by a person by comparing himself
with other people who are in the same
office, or elsewhere (Wexly and Yuki, 1997).
Based on these factors of job
satisfaction, it can be stated according to
the framework of the problem that the
author is researching related to the
conditions and situations referred to is a
theoretical framework according to AsAd
(2004), which states that job satisfaction is
influenced by physical factors,
psychological factors, financial factors, and
social factors. namely physical factors (work
environment and working conditions
include: type of work, work equipment, air
circulation, employee health, and work time
regulation), psychological factors (interests,
attitudes towards work, work feelings, and
1670 | Job Satisfaction of Vocational High School Students Graduates
work peace), financial factors (guarantees
and employee welfare including benefits,
payroll systems, promotions, facilities) and
social factors (social interaction between
superiors, co-workers, and employees of
different types of work) that researchers use
as a reference for interviews. However,
researchers only used some of the four
factors that were related to situations and
conditions.
The factors that researchers use are first
physical factors, researchers use aspects of
the work environment. The second of the
psychological factors, researchers use the
aspect of work tranquility. The third of
financial factors, researchers use aspects of
payroll and promotion. The fourth of the
social factors, researchers use aspects of
social interaction with superiors and social
interactions with colleagues.
MATERIALS AND METHODS
This research was conducted in the
Environment of Purwakarta Regency,
Indonesia. This type of research uses
qualitative descriptive research, which
describes the actual situation with a
population of 20 alumni students of SMKN
2 Purwakarta Fashion Expertise Program.
The method used is saturation sampling
which means that all populations are
sampled because the population is
relatively small (Sugiyono, 2014). Data
collection in this study used in-depth
interview techniques using primary data in
the form of job satisfaction. In this study,
the data was analyzed by the process of
compiling and searching for data
generated by interviews, and field notes
and also using frequency distribution
analysis by looking at the description of
alumni students of SMKN 2 Purwakarta
Fashion expertise program Data analysis is
a process of searching and systematically
compiling data obtained by researchers
both from the results of interviews, field
notes, and documentation, by organizing
the data obtained into categories,
describing into units, synthesizing,
compiling into patterns, choosing which
ones are important and making a
conclusion so that it is easy to understand
for himself or others (Sugiyono 2013).
RESULTS AND DISCUSSION
Table 1. Profile of Respondents
No.
Workplace
Amount
1
Employee TU SD
1
2
Teacher SDIT
1
3
Employee Counter HP
1
4
Shoe Company Employee
1
5
Cable Factory Employee
5
6
Garment Company
Employees
11
No.
Length of work
Amount
1
< 1 year
1
2
1 - 3 year
10
3
4 - 6 year
5
4
>7 year
4
Source: Primary Data, June 2022
Based on Table 1 above, it can be seen
that of the six categories of several existing
workplaces, most are working in garments
with a total of eleven people. As for the
other workplaces, one person and 5 people
each in the cable factory.
The old category worked less than 1
year 1 person, more than 1 to 3 years 10
people, 4 to 6 years 5 people, and more
than 7 years 4 people.
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Table 2. Employee satisfaction with the
various aspects assessed
No.
Satisfaction
Level
Job satisfaction
Enviro
nment
Peace
Wages
Work
collea
gue
1
Satisfied
15
6
0
9
2
Quite
Satisfied
3
8
0
9
3
Less
Satisfied
0
4
8
0
4
Very
unsatisfied
0
0
10
0
Source: Primary Data, June 2022
Based on the results of interviews
related to employee satisfaction with the
environment, it can be seen from Table 2
above that generally alumni feel satisfied
with the environment in their workplace
because fifteen alumni say this. Meanwhile,
five others said they were quite satisfied.
The following research results are the
results of interviews with several
informants:
Informant five: If the work
environment is good enough, but it cannot
be said to be satisfied because if I have to
work in a place that is not by the major. So
I think its quite satisfied.
Table 3. Positions and Job Satisfaction
No
Job
satisfaction
Work
Environment
Peace
Wages
Facility
Work
colleague
Superior
1.
TU
Employee
Satisfied
Less
satisfied
Less
satisfied
Quite
satisfied
Satisfied
Quite
satisfied
2.
Garment
Officer
Satisfied
Less
satisfied
Less
satisfied
Less
satisfied
Quite
satisfied
Quite
satisfied
3.
SDIT
Teacher
Quite
satisfied
Less
satisfied
Very
Dissatisfied
Less
satisfied
Satisfied
Satisfied
4.
Counter
Employee
Satisfied
Satisfied
Less
satisfied
Less
satisfied
Satisfied
Satisfied
5.
Cable
Factory
Employee
Satisfied
Satisfied
Very
Dissatisfied
Quite
satisfied
Satisfied
Quite
satisfied
6.
Shoe
Factory
Clerk
Satisfied
Quite
satisfied
Less
satisfied
Less
satisfied
Quite
satisfied
Quite
satisfied
From Table 3 above, it can be seen that
from the environmental category almost
all alumni said satisfied although there was
still one saying quite satisfied. From all
those who say satisfied it can be seen that
in terms of the workplace already feel
working in an environment that they think
is safe and comfortable. Of the peace
category, three alumni said they were
dissatisfied, two said they were satisfied
and one said they were quite satisfied.
Judging from the results of the table
above, although those who say dissatisfied
consist of three people, but of the three
people, only one person consists of each.
Meanwhile, from the number that can be
seen in the respondents profile table (4.1),
the number of alumni is more so than in
this category, judging from table 4.3
above, although alumni say they are not
satisfied, but from the number of alumni
who are there, they say they are quite
satisfied.
For the salary category, it can be seen
that it is generally said that it is not
satisfied with the salary received.
Meanwhile, two people said they were very
dissatisfied. Although from table 3 above,
more people say less satisfied, judging
from table 2, there are actually more
people who are very dissatisfied.
For the category of colleagues, it can
be seen saying that they are satisfied with
their colleagues because colleagues who
are currently working together are
considered like relatives so if there is a
problem or difference of opinion, it can be
resolved in a familial manner. As for the
latter for the superior category, said quite
satisfied. This can be interpreted as the
boss playing a fairly good role and keeping
subordinates so that they can work
comfortably they feel that the boss does
not exert pressure that can make them feel
dissatisfied with work.
1672 | Job Satisfaction of Vocational High School Students Graduates
Table 4. Length of Work and Job
Satisfaction
No
Length of
work
Environm
ent
Peace
Wages
Facility
Work
colleag
ue
1.
< 1 year
Satisfied
Satisfied
Very
Dissati
sfied
Quite
satisfie
d
Satisfie
d
2.
1 3 year
Satisfied
Quite
satisfied
Very
Dissati
sfied
Quite
satisfie
d
Quite
satisfie
d
3.
4 7 year
Satisfied
Quite
satisfied
Very
Dissati
sfied
Less
satisfie
d
Quite
satisfie
d
4.
> 7 year
Satisfied
Satisfied
Less
satisfie
d
Quite
satisfie
d
Satisfie
d
From Table 4 above, it can be seen that
in terms of the environment, generally, all
alumni whose work period is new or old are
equally satisfied, which means that the
environment is supportive to work safely
and comfortably. For the category of
peace, it can be seen that those whose
work period is still new, namely, less than
one year and the longest is more than
seven years, which means that old and new
workers are equally satisfied with the
existing peace, while those who work in the
category of one to three years and four to
seven years say quite satisfied which
means between old and new workers,
Those who work in the middle of it just feel
quite satisfied it could be because they
have not found the desired comfort during
work. This means that those who say
satisfied or satisfied both have different
views even though they are both in a state
of peace to work.
For the salary category itself, those
whose service period is less than one year
to seven years say they are very
dissatisfied, meaning that it can be caused
by not being used to the salary that they
think is still very lacking because the civil
servant previously worked elsewhere and
earned a salary that is more than what is
received now. As for those whose work
period is more than seven years, they say
they are not satisfied, meaning that they
may have worked for a long time and have
begun to get used to the salary that is still
considered less, but they are still grateful
because they have been able to provide for
their families for more than seven years
even though they say they are still not
satisfied.
The last one is for the category of
interaction with superiors, civil servants
whose service period is less than one year
to seven years say they are quite satisfied,
which means it can be caused because the
among does not know their boss very well
even though they are in the category of
quite satisfied. Meanwhile, amongst whose
service period is more than seven years say
they are satisfied, which means that it
could be caused because the civil servants
have worked together with their superiors
for a long time so they have a good
closeness to each other.
There are four factors in job
satisfaction according to AsAd (2004),
namely physical factors (work environment
and working conditions including type of
work, work equipment, air circulation,
employee health, and work time
regulation), psychological factors
(interests, attitudes towards work, work
feelings and work peace), financial factors
(guarantees and employee welfare
including benefits, payroll system,
promotions, facilities) and social factors
(social interaction between superiors,
colleagues and employees of different
types of work) that researchers use as a
reference for interviews. However,
researchers using only a few of these four
factors that are related to situations and
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conditions.
The work environment can be said to
be good if the employees can carry out
work activities optimally, safely healthily,
and comfortably. A bad work environment
can have a bad impact on the company
because it makes its workers unable to
work efficiently. In table 4. of the research
results, it can be seen that alumni generally
say satisfied which means they feel
comfortable with the state of the
environment.
Based on table 4. in the category of
tranquility, it generally says quite
satisfied which means feeling safe, calm,
and working happily. Salary is generally a
payment for the delivery of services carried
out by employees who have a level, or
position and are paid on a fixed basis per
month. Salary is the most important thing
that must be given to employees for what
has been done. Judging by table 4. on
salary categories
Table 4. for the categories of peer
interaction, generally says satisfied and
moderately satisfied with the same result.
This means that in terms of work,
colleagues do have a big enough influence
on the sustainability of work. In working, of
course, problems and differences of
opinion must often occur. However, having
good communication between colleagues
will make the work being carried out fun. If
the interaction with colleagues is good, it
will automatically build a bond of
brotherhood between employees. Debates
and disagreements are common in the
world of work. However, this can be
overcome in the manner of each of these
individuals. People around can also play an
important role in finding the atmosphere
that is happening. In this case, colleagues
will equally help solve the problem.
Based on table 4. of the categories of
interaction with superiors, it generally says
quite satisfied which means that you
already feel like you are working with good
feelings and there is no pressure coming
from the superior. Similar to the interaction
between colleagues, the relationship
between superiors and subordinates is like
brothers without forgetting the real
position between superiors and
subordinates. This means that the boss
himself also has a considerable influence
on the comfort of employees who work.
Bosses who can play a role like a good boss
will make employees feel at home at work.
CONCLUSIONS
Based on the results of the study, it can
be concluded that the level of job
satisfaction from the category of the
workplace, length of work, and
recapitulation of various aspects that are
the first in the category of satisfaction with
the environment, on average said satisfied
which means that the civil service is satisfied
with the current work environment to make
them feel at home at work.
Furthermore, the second is seen from
the category of work peace, alumni say they
are quite satisfied, which means feeling
good enough peace and safety in a place to
work. Then the third for the salary category,
feel very satisfied with the salary given. Even
so, it can be seen that although the average
person says they are quite satisfied with the
salary, alumni say that they are still grateful
for what is received and hope for a salary
increase. Furthermore, those in the
1674 | Job Satisfaction of Vocational High School Students Graduates
category of interaction between colleagues,
have the same number, namely satisfied
and quite satisfied, which means that they
already feel good in terms of interaction
with colleagues.
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© 2023 by the authors. Submitted
for possible open-access
publication
under the terms and conditions of the Creative
Commons Attribution (CC BY SA) license
(https://creativecommons.org/licenses/by-sa/4.0/).