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and group reference. The third is the
characteristics of the job: supervision of
superiors, the job itself, the rewards/salaries
received, job security, relationships between
colleagues, and promotion opportunities
(Gibson, Ivancevich, and John 2003).
Here are some of the first indicators of
job satisfaction loyalty, which is measuring
employee loyalty to their work,
organization, and position by reflecting the
employee’s willingness to maintain and
defend the organization inside and outside
of work. The second is the ability, which is
to assess the results of work both in quality
and quantity that the employee can
produce from his job description. The third
is honesty, which is measuring honesty in
carrying out its duties of fulfilling covenants
for himself and others. The fourth is
creativity, which is to see the ability of
employees to develop their creativity to
complete their work so that they can work
better. The fifth is leadership, which is the
ability to lead, have a strong personality, be
authoritative, be respected, and can
motivate others or subordinates to work
effectively. The sixth is the Salary level, that
is, looking at the amount of salary that the
company gives and receives employees
must correspond to what the employee
gives to the company. The seventh is
indirect compensation, that is, a decent and
adequate repayment of services to
employees for their contribution in helping
to realize the company’s goals. Rewarding
services or rewards for the energy, time,
thoughts, and achievements someone has
given to the company. The eighth is the
work environment, that is, a good work
environment will make employees feel
comfortable working (Hasibuan, 2009).
There are three kinds of job satisfaction
theories, namely the first theory of
intrapersonal comparison (Discrepancy
Theory) which means that the satisfaction
or dissatisfaction felt by individuals is the
result of comparisons or gaps made by
oneself to various kinds of things that have
been obtained from work. Satisfaction will
be felt by the individual when the difference
or gap between the individual’s standards
and what is gained from a small job, and
vice versa. The two two-factor theories (Two
Factor Theory) means that the principle of
this theory, namely satisfaction and job
dissatisfaction, are two different things. Job
characteristics can be grouped into two
categories, namely dissatisfier or hygiene
factors and satisfiers or motivators. The
third theory of justice (Equity Theory)
means that a person will feel satisfied or
dissatisfied depending on what they feel is
justice or not for a situation. The feeling of
equity or inequity over a situation is
obtained by a person by comparing himself
with other people who are in the same
office, or elsewhere (Wexly and Yuki, 1997).
Based on these factors of job
satisfaction, it can be stated according to
the framework of the problem that the
author is researching related to the
conditions and situations referred to is a
theoretical framework according to As’Ad
(2004), which states that job satisfaction is
influenced by physical factors,
psychological factors, financial factors, and
social factors. namely physical factors (work
environment and working conditions
include: type of work, work equipment, air
circulation, employee health, and work time
regulation), psychological factors (interests,
attitudes towards work, work feelings, and