Florensya Pamara, Emanuel Michael Bayudhirgantara| 2165
DOI : 10.36418/jrssem.v1i12.231
INTRODUCTION
One of the drivers of the success of a
government agency is the domestic land
market (Ley, 2017). If the human resources
owned by the land office are not supported
by employees who have an ideal level of
employee performance (Hendri, 2019),
then the resources owned by the land office
will not provide optimal results (Jia,
Huang, & Man Zhang, 2019). Land
disputes, land conflicts, and land cases are
all regulated in Regulation No. 11/2016
(Ramadhani & Lubis, 2021), issued by the
Minister of ATR and the Head of BPN
(Rumiartha, Poesoko, & Rato, 2019). The
main issue that gives rise to differences of
opinion regarding land ownership in the
District Land Office (Thakur, Doja, Dwivedi,
Ahmad, & Khadanga, 2020). The legitimacy
of this land transfer process is related to
Mimika Papua, which is related to the
reasons for obtaining ownership rights to
the land, the legal status of the land, and
the relationship between the two (Bhandar,
2018).
The more people who enter the world
of work, the more competition that makes
the National Land Office Kab. Mimika
Papua is increasingly motivated to
consistently improve performance
(Kelimeda, Hairudinor, Ridwan, & Dalle,
2018) and increase employee engagement
in order to generate good job satisfaction
for herself and her employees (Chaohui
Wang, Xu, Zhang, & Li, 2020). Employees
who have a strong professional identity are
less likely to experience a steady decline in
morale , which in turn results in higher job
satisfaction and employee engagement
(Brien et al., 2017). Currently, the District
Land Office is responsible for handling all
land issues that were submitted in 2018
(Jing Wang, Lin, Glendinning, & Xu, 2018).
Mimika Papua, there have been 22 failed
mediation attempts, 46 successful
mediation attempts, and 15 cases of
disagreement which are currently in
process. the resolution process (Schmitz &
Rule, 2019). However, there was an
increase in the number of failed mediation
processes in 2019 (Chen, Bozec, Ramming,
& Schett, 2019), as many as 27, while
successful mediation processes were 41
and 18 disputed cases were still in the
process of being resolved (Sourdin, Burke,
& Li, 2019). The number of cases is
expected to continue to increase through
2020; To date, there have been 53
unsuccessful mediation attempts, 36
successful ones, and 20 that are still in the
process of being resolved.
Figure 1. Employee Engagement Level
2018-2020.
Source: National Land Office Kab. Mimika
Papua 2021.
The level of employee engagement in
2018 from 93.68% generated by the
National Land Office Kab. Mimika Papua
decreased in 2019 from 91.84% to 88% in
2020. This illustrates that employee
engagement at the land office can change
from time to time (Al-dalahmeh, Khalaf, &
Obeidat, 2018). If it is not immediately